17th Privacy Policy

Updated: January 2026

Information We Collect

When you register and use the 17th platform, we collect various types of information to ensure a safe and seamless user experience. The information collected includes:

  • Account information — full name, email address, phone number, and the password set during registration.
  • Device & browser information — device type, operating system, browser version, IP address, and approximate location data for security and fraud detection purposes.
  • Payment information — transaction records in MYR processed via methods such as DuitNow and FPX. We do not store credit card details directly; all payments are handled through secure payment gateways.
  • Cookies & session data — information about your browsing habits, language preferences, and login session.
  • Usage data — records of activity on the platform, such as games played, session duration, and betting history, for analytics and service improvement purposes.

How We Use This Information

17th uses the information collected solely for legitimate and necessary purposes, including:

  • Processing account registrations and verifying user identity.
  • Processing deposits and withdrawals in MYR securely and accurately.
  • Detecting and preventing fraud, money laundering, and platform abuse.
  • Sends important notifications related to your account, transactions, and platform updates.
  • Improving our services based on usage patterns and user feedback.
  • Complying with legal and regulatory requirements applicable in Malaysia.

We will not use your information for any third-party marketing purposes without your explicit consent.

Cookies & Tracking

17th uses cookies to enhance your experience. Cookies allow us to recognise your login session, save your language preferences, and monitor overall platform performance.

We use two categories of cookies:

  • Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Analytics cookies — used to understand how users interact with the platform for improvement purposes. You may opt out of these cookies through your browser settings.

By using the 17th platform, you agree to the use of cookies as described above.

Data Storage, Security & Sharing

All user data is stored on servers protected with industry-standard SSL encryption. 17th enforces strict access controls to ensure that only authorised personnel can access sensitive user information.

We do not sell or rent your personal information to any third parties. Information is only shared with external parties in the following circumstances:

  • Trusted payment service providers responsible for processing your transactions (e.g. DuitNow or FPX processors).
  • Authorities that are legally required to receive such information under applicable Malaysian law.
  • Technical service providers who support platform operations, subject to strict confidentiality agreements.

Your data is retained for as long as necessary to fulfil the stated purposes or as required by law.

Your Rights as a User

As a user of the 17th platform, you have the following rights regarding your personal data:

  • Access — you may request a copy of the personal information we hold about you at any time.
  • Correction — if your information is inaccurate or out of date, you have the right to request a correction promptly.
  • Deletion — you may request that we delete your data, subject to any legal obligations that may require us to retain certain records.
  • Restriction of processing — in certain circumstances, you may request that we limit how we process your data.

To submit any request relating to your data rights, contact the 17th support team by email at: [email protected]. We will respond within a reasonable timeframe.

Policy Updates & Further Enquiries

17th reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or platform operations. Any updates will be posted on this page with a new effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your information, visit our FAQ page or contact our support team directly at [email protected]. You can also create an account or log in to manage your privacy settings directly.

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